A two-day programme designed for senior and middle managers involved in using negotiation skills with staff, outside suppliers, unions and new clients.
As a result of attending the course participants will be able to:
This course gives a structured methodology and range of supporting skills for any negotiation situation. A range of strategies is outlined and participants are encouraged to make use of their own strengths and evaluate the position of the other party. The course gives specific tactics to employ and seek an outcome that is beneficial to their organisation.
The course will cover the following key areas:
The course is a combination of theoretical delivery with exercises supporting the individual learning components and a major negotiation exercise on the second day.