An organisation’s culture is defined by the way that its managers and leaders collectively behave: their use of time, attention and symbolic actions. Cultural change is the redefining and realignment of this behaviour to support changes in strategy, structure, systems and processes, as the organisation seeks to react to external market pressures.
For an organisation’s culture to change successfully its managers and leaders must think and act differently from the way they did before.
Transforming an organisation’s culture, therefore, requires a transformation of the way individuals within it behave. To put in another way, for an organisation’s culture to change successfully its managers and leaders must think and act differently from the way they did before.
Our proven approach enables businesses to change individuals’ behaviour and ultimately change the behaviour and culture of the whole organisation.
Initially, we work with organisations to understand what they are trying to achieve; what outcomes they desire and therefore what changes in behaviour they need from their managers and leaders.
We then use our Behavioural Change Model as an analytical framework to facilitate change. It can provide insight for others on what and how to change as well as where to start. In addition, we use a number of Behavioural Assessment Tools that help individuals and organisations understand their strengths, weaknesses and preferences, enabling them to make choices about what it is they need to change and how to do it.
Once behavioural changes have been identified we can agree the most appropriate support using a number of behavioural change techniques, as well as one to one coaching support.